1. Introduction
Welcome to SaqParts (saqparts.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, safeguard, and disclose your information when you visit our marketplace, connect with Georgian auto parts sellers, or make a purchase.
2. Information We Collect
We collect only the information that is strictly necessary to provide, manage, and improve our cross-border marketplace services.
Personal Information You Provide: When you register for an account, place an order, or contact our support team, we collect your email address, shipping and billing address, and necessary contact details (such as your name and phone number) to fulfill transactions and communicate regarding specific matters.
Account Credentials: Usernames and passwords used to access your SaqParts account.
Automated Information & Internal Analytics: We utilize our own proprietary analytics system to track non-identifying metrics, such as the number of views on specific auto parts listings and the total volume of registered users.
3. How We Use Your Information
Your data is used exclusively for the following business purposes:
To facilitate account creation, authentication, and secure logon processes.
To fulfill and manage your global orders, payments, returns, and communications between buyers and sellers.
To respond to customer service inquiries and support requests.
To monitor usage trends and optimize the website’s user interface and user experience (UX).
4. Third-Party Analytics and Advertising
To better understand how our global audience interacts with SaqParts and to continuously improve our marketplace, we integrate trusted third-party tools:
Google Analytics: Utilized to analyze website traffic, user behavior, and overall technical performance.
Facebook Pixel: Utilized for advertising statistics, measuring the effectiveness of our marketing campaigns, and delivering relevant platform updates to users.
These trusted services may use cookies or similar tracking technologies to collect data about your browsing activities. You can adjust your browser settings or use opt-out mechanisms provided by these third parties to manage your tracking preferences.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to any third party under any circumstances. We do not collect, harbor, or distribute malicious data. Your information is shared only in the following limited and necessary situations:
Service Providers & Logistics: We share your shipping address and contact details with trusted global postal and logistics carriers (e.g., DHL, FedEx, UPS) strictly to deliver your purchased auto parts.
Payment Processors: Secure transaction data is routed through our integrated payment gateways (e.g., WooCommerce integrated processors). We do not store your raw credit card information on our servers.
Legal Obligations: We may disclose your information if legally required to do so to comply with applicable local or international laws, governmental requests, or legal processes.
6. Data Security and Storage
We implement enterprise-grade security protocols to ensure your data remains protected against unauthorized access, alteration, or destruction:
Secure Infrastructure: All SaqParts database information is hosted on a highly secure Virtual Private Server (VPS).
Encryption Standards: Our platform is protected utilizing industry-standard Secure Socket Layer (SSL) encryption. All sensitive data, including usernames and passwords, is strictly encrypted and hashed within our database.
While we employ robust physical and electronic security protocols to protect your data, no transmission over the internet can be guaranteed to be 100% secure. Users are responsible for keeping their account credentials confidential.
7. Your Data Privacy Rights
Depending on your global location (including compliance frameworks like the GDPR for European users and the CCPA for California users), you maintain the following rights regarding your personal data:
Access and Portability: The right to request a copy of the personal data we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete profile data.
Deletion: The right to request the deletion of your personal data (“Right to be Forgotten”), subject to certain legal and operational exceptions (e.g., maintaining transaction records for tax and anti-fraud purposes).
To exercise these rights, users can manage their data directly within their SaqParts /my/settings dashboard or contact our support team.
8. Data Retention
We retain your personal information only for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or cross-border trade compliance requirements).
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our technological practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Effective Date” at the top of this document. We encourage users to review this policy frequently.
10. Contact Information
If you have questions, comments, or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact our privacy compliance team at:
Email: [email protected]